Delivery

Q1.) Will my fresh meat arrive in good condition?

Q2.) How much does delivery cost and where do you deliver to?

Q3). When will my delivery arrive?

A1) Will my fresh meat arrive in good condition?

Don't worry - when you buy fresh, quality, local meat from Mettricks, it is packed using special cooling packaging to ensure it arrives in perfect order.

• Once we have chosen, prepared and weighed your meat, it is wrapped and labelled
• It is then put into a very strong tear-proof plastic bag
• This bag is put inside your insulated chill-box, ready for delivery, covered with a layer of Techni-ice to keep it cold
• The chill-box is security-tape sealed and labelled with your address
• For national deliveries, our carriers collect your order and deliver it the next day - meanwhile the Techni-ice in your chill-pack will keep the food chilled for 48 hours

Techni-Ice is a rectangular sheet made up of separate cells, containing a special frozen gel. The sheet of Techni-ice can stay frozen for days, it does not melt and is non-toxic.   You can put it in your own freezer and reuse it.

We no longer use polystyrene boxes to deliver to you.  Instead we have sourced a very strong cardboard box that you can reuse, or dispose of in your green ‘garden' bin (in most counties).  The box is lined with natural sheep's wool in a protective cover.  You can reuse this flexible and soft lining too; one of our customers uses it inside a rucksack to keep picnics and drinks cold on summer days out. 

A2) How much does delivery cost?

We make a charge to cover the cost of packing and delivery; this cost is calculated for you automatically and you will see the full price before placing your online order.

National deliveries
Postage is FREE if you spend over £100, £7.50 if you spend over £50 and £11 if you spend under £50.  This is added to the cost of your order.  We are able to offer delivery to all addresses in England, Wales, and the Scottish mainland from Aberdeen southwards. We regret that delivery costs are prohibitively high in other areas, and hence we cannot deliver elsewhere.

Local deliveries are free if the order value is over £20
Customers in postcode area SK13, SK14 6, SK14 8, SK22 2 and SK23 6 are delivered to by our own Mettricks refrigerated vans. There is a minimum order value of £20 for free local deliveries.

Local deliveries under £20 can be collected free
Smaller online orders can be collected from our shops during normal shop hours, therefore there will be no delivery charge.

Collect it yourself free of charge
You can choose to collect any size of order yourself, from our shop in Glossop, without any delivery or packing charge.  If you do this, you will notice that we charge exactly the same for meat ordered online as we do in our shops.

What about international deliveries?
We have always been fully licensed to export our products to Europe and as our packaging will keep orders fresh for up to 48 hrs we are happy to deliver to any country where we can guarantee that it will arrive next day, thus ensuring that your meat will get to you in top condition.

Currently we ship our European orders on a Wednesday (for arrival on Thursday).

Our European Shipping charges are as follows (Note, we can only ship to the countries listed below):

Belgium, Germany, Ireland, Luxembourg, Netherlands
Next day delivery (to arrive on Thursday) - £19.09 plus £6.80 for each 2Kgs.

Austria, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Monaco, Portugal, Spain, Sweden
Next day delivery (to arrive on Thursday) - £19.29 plus £7.60 for each 2Kgs.

Note: the exact weight of your shipment will be displayed at checkout

A3) When will my delivery arrive?

When you place your order online, you will be asked which day you would like delivery and where you would like us to leave your chill-pack.

The table below shows the earliest delivery times our carriers can achieve for online orders. 

We can deliver throughout the UK every day except  Saturday, Sunday or Monday. We are able to deliver local orders every day except Sunday. In addition, we deliver European orders on a Thursday.

Avalable dates for the selected delivery address will be shown at checkout.

If you have any queries regarding delivery please contact us either by telephone +44 (0)1457 852 239 or email us: info@mettricksbutchers.co.uk.